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City Campus upgrade  

Last Updated: Apr 13, 2015 URL: Print Guide RSS UpdatesEmail Alerts
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Whats occuring

Following your feedback your learning spaces at City Campus Library have been getting an upgrade.

Every year we listen to your feedback and make changes in response to what you tell us is working well and what isn’t wherever possible. Most recently we refurbished Coach Lane Library in 2011 and opened the first floor extension to City Campus Library in 2012. Starting in summer 2014 we have been focusing on giving floors 1- 6 at City Campus a serious makeover. We’ve had to work in the existing footprint so the upgrade has focused on getting the quality and range of spaces right, rather than being able to add to the overall number of desks or pcs.

Now the main work is complete we’d like to know what you think. Leave your feedback at Your Library Your Say:

13th April: A new floor guide and signage.
The new floor guide will help you to make best use of the learning spaces at City Campus Library. Take a look – they’re in each lift lobby.

The new look Language Zone and all of our Silent Study areas now have new signage too.

16th February: Language Zone headphones have arrived.
New headphones have been installed in the Language Zone on Floor 3. In response to your feedback we upgraded the PCs to run the same software as you have in your language labs. These new headphones have been configured to allow you to make best use of this software.

28th January: New research desks and PCs installed
The Research Zone now has six Skype enabled PCs. These are situated to the right as you enter the Research Zone.

21 - 22nd January: New furniture and skype coming to the Research Zone.
On 21st January new desks with task lighting will be added to the Research Zone. The new PCs arriving on 22nd will be skype enabled to provide and additional option for collaboration. Two reading chairs will also be delivered to the Research Zone on 21st January.
12th December: University Library upgrade – end of term update!

Back in April we looked at over 7,500 items of student feedback and used around 2,000 of them to plan our upgrade.

We now have 822 study spaces on Floors 1-6 including:

  • 551 IT enabled desks
  • 24 reading chairs
  • 8 collaborative tables
  • 4 dedicated silent study areas

There are still some improvements to come – let us know what you think about the upgrade so far:
Your Library Your Say

11th December 2014: New furniture for Research Zone
A new table and chairs for the Research Zone meeting room will be delivered and installed on the afternoon of 11th December. There may be some disruption during this period as the furniture is assembled.
8th December 2014: Library Returns Area
You can now return books in the new Retuns Area on the ground floor. See the How to Return a Book for more information on how to use this service.


22nd November 2014: Wireless/switch upgrade – disruption to IT facilities
This weekend we are working to finalise the availability of the remaining PCs and print facilities on Floors 1-6.
Work will take place on Floors 3, 4 and 5 between 7.30am and 1.30pm on Saturday 22nd November 2014 to upgrade the network capabilities.
There will be some disruption to network access during this period and some PCs will be unavailable for use on specific floors. There will also be some short periods of disruption to the wireless network. We will do our best to keep you informed of our progress and the work will be completed by 1.30 pm on Saturday.
12th November 2014: New Library returns desk
Work will begin on the Ground Floor to install our new returns desk on 12th November. It is anticipated the area will be available for use w/c 17th November. There will be some disruption to the Ground Floor while the work takes place and we apologise for any inconvenience this may cause.
11th November 2014: delay to new PCs and printers
Unfortunately, due to circumstances beyond our control, there has been a delay to the final installation process for the new PCs on Floors 6 and 4 and also the extra printers you have requested. We are working with colleagues in IT and Campus Services to ensure we make these available for you as soon as we can.
10th November 2014: Research Zone meeting room
The new meeting room with PC and projector is now available to book within the City Campus Library Research Zone. Academic staff and PG Researchers can contact the Ask4Help team to book this room for meetings and collaborative events. Telephone 0191 227 4646, email or call at any Ask4Help point.
10th November 2014: Bookable rooms on Floor 1

Our new room layout on Floor 1 will provide five bookable rooms but until this is complete we have a temporary solution for those of you who want to book an accessible room or work in a group, in particular to practice presentations.

Students with accessibility requirements have priority when booking rooms 1 and 2 at the back of Floor 1. The rooms can be booked by individuals with or without a support worker.

As well as making use of the collaborative tables on Floor 1 and Floor 3, standard tables on Floor 5 and the Basement, groups of students can book Learning Zones 1 and 2. These rooms are currently set up with a PC and projection facilities, useful if you would like to practice your presentation on the big screen! The Learning Zones are accessible from the lift lobby and the right hand side of Floor 1 between the shelving and the specialist equipment area.

All rooms can be booked for up to two hours via the Ask4Help Service. Telephone 0191 227 4646, email or call at any Ask4Help point.

6th November 2014: Collaborative tables installed on Floor 1 and Floor 3
You told us:

We have added another three collaborative tables to Floor 1:

and one in the Language Zone on Floor 3:
6th November 2014: New shelving on Floor 5
New shelving has been installed to display current art, design and architecture journals at the back of Floor 5.

Floor 5 Shelving
6th November 2014: An updated floor guide for City Campus Library
We’re working on a full plan for each floor of the Library but our new postcard will provide an outline of where our major changes have taken place. Pick up your own copy from the displays around the Library or contact an Ask4Help point, the card also features the 2013 competition winning Library bag design by Architecture student, Emily Scullion.
City Campus Library Guide
5th November 2014: New Collaborative tables arriving!
Three collaborative tables will be installed on Floor 1, bringing the total number on this floor to seven. A collaborative table will also be added to the new Language Zone on Floor 3. The tables will be built in situ so there may be some minor disruption in the immediate vicinity.

23th October 2014: AV equipment installed in Research Zone meeting room
A PC, projection facilities and screen are being installed in the Research Zone meeting room today. New furniture is also coming soon.
20th October 2014: final data points made live
During the week commencing 20th October engineers will be on site to add around 40 new data points for PCs and printers on Floors 1-6. Most of this equipment is already in place and just waiting for the final installation.
23rd September 2014: Research Zone early warning...
Between 10am and 12 noon on Wednesday 24th September there will be some disruption in the Research Zone as we set up our new research space configuration.

You will still have full access to the Research Zone, including break out room and lounge but the desks immediately in front of the break out room will be moving. Study space will still be available to the right end of the Research Zone and we will try to keep noise and disruption to a minimum.

19th September 2014: Research Zone update
Sorry for the delay.

Due to circumstances beyond our control we’re running behind with the planned enhancements to your Research Zone.
Now the new academic year has started and the Learning Zones are being timetabled for sessions we’ve decided to re-open the Research Zone despite the outstanding works waiting completion.

You’ll see some changes have been made but most are still on the way. These will include:

  • Additional study spaces including new furniture and PCs in the new area outside the stairwell
  • New furniture and audiovisual equipment for the new Research Zone workshop meeting room. This room will be bookable for postgraduate research students and academic staff.
  • Additional lockers and soft seating in the break out room and lounge.
15th September 2014: Final touches

From Monday 15th September most of the work will be complete but there are still some final touches coming soon:

  • Three new collaborative tables for floor 1.
  • Headphones for the Language Zone and an update to the PCs to reflect language learning software in your labs.
  • New A3 colour printer/scanners
  • New subject guides in the lift lobbies


8th September 2014: New lift lobby signage –floor and subject guides
So much has moved all the signs needs changing. We’re currently finishing the floor guides – here’s the new subject guide which will be put in place soon.
5th September: Almost there!
After a busy summer of book moves and construction our new furniture is arriving! We have new desks and chairs to fit with our newly created spaces.


The new collaborative tables (Team Mates) have been slightly delayed but should be installed on floors 1 and 3 by the middle of October.

26th August 2014: It’s not just floors 1 – 6! The new ground floor at City Campus Library

Before you’ll see the improvements we’ve made over floors 1 – 6 you will notice that the ground floor has changed dramatically. Our new entrance showcases our Ask4Help service which is your single point of contact for the Careers and Employment Service, University Library and Student Support and Wellbeing.

The Ground Floor Careers Zone is the place to come for friendly one-to-one help and support with your careers queries. Appointments aren’t necessary, just pop along to the drop in service which runs between 10am – 4pm, Monday – Friday.

Ground Floor Careers Zone

22nd August 2014: The Language Zone is moving
language zone
22nd August 2014: Temporary Research Zone

Building on the success of our existing Research Zone we’re planning further enhancements, again based on your feedback.

Research Zone

11th August 2014: The book moves are finished

It’s taken some time, but every book in our print collection at City Campus Library has moved. It took four weeks to move 357,000 books! To create room for the new learning spaces you asked for and to reduce the mix of subjects on any one floor, we started by moving some of the floor 2 books down to floor 1.
The new sequence looks like this:


New classmark range

Subject coverage

Old classmark range


796 - 999

Geography, Geography (Physical), History, Literature, Sports Sciences



700 - 795

Architecture, Arts, Dance, Design, Fashion, Film, Music, Photography, Theatre



640 - 699

Accountancy, Building, Business Services, Construction, Food Science, Human Resource Management, Information Systems, Life Sciences, Logistics, Management, Marketing, Zoology



370 - 639

Biology, Biomedicine, Botany, Chemistry, Computing, Education, Engineering, Forensics, Geology, Health, Languages & Linguistics, Life Sciences, Materials Science, Mathematics, Mechanical Engineering, Medicine, Physics, Science, Technology, Trade, Transport



 320 – 369
(+law reports)

Criminology, Economics, Forensics, Government, Hospitality,  Housing,  Law, Penology, Politics, Public Administration, Social Policy, Social Work, Tourism



001 – 319

Computing, Geography (Human), Information Studies, Information Systems, Librarianship, Organisational Behaviour, Philosophy, Psychology,  Religion, Sociology



21st July 2014:What’s occurring?
Starting on floors 1 and 2 we’ll be moving books and shelving. Inevitably this will mean some disruption but we will minimise this as much as possible and produce up to date signage for any areas where we are working.what occuring
16th June 2014: What we’re planning….

Better spaces for silent study
Three dedicated silent study rooms at the far end of floors 2, 4, and 6. These silent study rooms will not contain any of the print book collection, and instead will provide individual desk spaces with task lighting and a balance of fixed pc and pc free. The silent study room on floor 6 will also include a dedicated keyboard free room.

More of what is working well for group learning
Additional collaborative tables (Team Mates) for the group learning spaces, including three for the smartzone on floor 1, one for the bookable group room at the far end of floor 1 and one for the new Language Zone on floor 3.

Space to read
Perhaps surprisingly, we’ve had quite a bit of feedback that indicated the Library was not always a good place to read. So we’re going to add some dedicated reading chairs across floors 2- 6.

Reading Chair

Specialist IT in the right place
Although your faculty IT labs provide the majority of specialist software for your course, sometimes it can be useful to have access to these resources when working in the University Library. Following your feedback and testing out IT resources in specific areas we will install 10 MACs on floor 5 next to the majority of the design collection. Working with IT Services we have also identified a general image for Architecture, Built Environment, Mechanical and Construction Engineering and Geography students. A number of machines with this image will be installed on floors 5, 4 and 3.

A less complex print book sequence
Every print book in the University Library needs to be located in a specific place so when you need a book you can find it. We do this by organising the book collection using a system called ‘Dewey Decimal Classification’. While this system is one of the best for organising books by subject, including the advantage for browsing and serendipitous discovery, it can also have some drawbacks. For example, we noticed that the sequence on floor 6 had too much of a ‘subject mix’ and was creating some tension in how the space was being used by students studying different disciplines. Our solution is to change the way the sequence runs across the floors including moving the start of the print book collection to floor 1. This will allow us to reduce the number of subject areas on any one floor and create new spaces for silent study.

A new Language Zone
Similar to the Language Labs in Squires Building this will include specialist software and headphones, and will be situated on floor 3, the same floor as the modern language books. A new collaborative table for group work will be added.

A bigger Research Zone
More research spaces will be provided plus a dedicated meeting room where researchers from across the University can come together to network and share their experiences.

27th May 2014: Student workshop

To make sure we’d understood your feedback we held a student workshop to look in detail at our proposals. All course reps were invited and there was a good turn out with representation across all four faculties. After an introduction from Professor Jane Core (Director of Academic Services and University Librarian), Nick Woolley (Head of Library Services) provided an outline of the Learning Space Review and the University Library’s proposals for changes over floors 1 – 6 at City Campus Library.

University Library Learning space and collection review workshop

Floor plans, moodboards and material samples were made available by Campus Services.









22nd April: Your feedback on your library’s learning spaces

Each year the University Library gets thousands of comments from students across Northumbria, some arrive via Your Library Your Say, other by social media, and many from our annual Library survey as well as the University Survey and the National Student Survey (NSS). We read every one of these comments and this year we have paid special attention to understanding what you’ve said about your leaning spaces at City Campus Library.

Over 2,000 of your comments have helped us realise that we needed to improve the Library’s learning spaces, particularly silent and group spaces, and how subject specialist resources are co-located with different parts of the print book sequence and study zones.



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